FAQ
all
FAQ
Children Playground Equipment
installation of the equipment
Delivery of our Children Playground Equipments
The age of the children players
Spare parts to the equipments
Factory info
agent or distributor
Certificate

all

How many days you need to install the equipment

Depends on the size of the equipmentWe will send two engineer to your side,and you ask more people from your side to helpAnd also better to have a translator there

How many staff abroad you sent to install the equipment?

We often send 2 staff together out abroad to install the equipment

You have sales target finished amount requirement to the distributor?

Yes, we have the requirement once to be our distributorNeed to finished the target amount the signed on the contract

Can i transfer the money to you then you pay to other supplier?

Yes,it is ok You can transfer the US dollors to us together to save the bank charge on your sideAnd we can pay RMB to your other supplier,then cargo the goods to usWe can clear the custom for you 

Can i delivery the goods from other supplier to your factory? then load together?

Yes, it is ok and you can let them cargo the items to our factoryWe can load together in the container

When will you leave your factory and to have your spring festival holidays?

Thanks for your attention, we will leave our office at 15th of Jan, still have less two month to have our holidays from now

The equipment can installed under hot weather?

Yes, it is ok even in hot weather, such as south africa, nigeria, it is ok in the temperature of 60

Your products can installed under the cold weather?

Yes, it is ok in the winter of the snow, can be ok under the weather of  -40 

You have office in shanghai or guangzhou that i can visit?

Sorry that our factory is in wenzhou, and we didn't have any agent office in china

Can you send your staff to our side to install the equipment for us?

About the outdoor slides,we suggest you to install the equipment as our detailed installation bookAbout the other items,such as the Indoor Tree House and large Indoor TrampolineWe will send our staff to your side,as it is not reasonable to send to your side to install some days and back to our factory

Can i only buy some spare parts from you?

Yes, it is ok We also sell our spare parts seperatelyBut the price will be little higher then the full complete items

You will attend the fair to show your products?

Yes, we will attend the international fair to show our productsSuch as China Canton FairUSA IAAPA FairAnd other fairs around the world

Can you send your equipment to my warehouse in Guangzhou?

Yes,we can send equipment to your agent or the warehouse So you can ship the items with your other items to your port

Do you have MOQ limit of the equipments?

We didn't have the MOQ limit, one set is ok and we sell to you